Privacy Policy of Millennium Systems International

Last Updated: Dec 16, 2024



When you subscribe to our services, Millennium Systems International ("MSI”, "We", or "Us") collects information from you to better serve your account. MSI understands and respects that your individual privacy is important to you. We value the confidence of our users.

Information about your computer hardware and software may be automatically collected by MSI. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of the MSI website.

This Privacy Policy applies to all MSI agreements with our users, including licenses, subscription agreements, and terms of use. Capitalized terms not otherwise defined herein are ascribed the meaning assigned to such terms in the applicable foregoing documents. By using our website, you consent to the data practices described in this statement.

Collection of your Personal Information

We collect personal information pertinent to your business profile. Personal information is data that uniquely identifies an individual, and includes your name, address, email address, phone numbers (both mobile and landline), preference as to opt-in notifications of emails and texts. Additionally, if warranted, we collect: taxpayer identification number(when warranted to set up accounts payable functions) date of birth, and clients gender or gender preference. When you create an account with us, create a User ID, purchase our products, engage in business transactions with us, use our services, license our software, or download our software updates, we may collect a variety of personal information as stated prior. If you issue MSI gift certificates or any of our products, MSI may collect your customers' information that you provide, such as names, mailing addresses, email addresses, and phone numbers. We do collect days/hours of operation, time zone(s), social media links (as in Facebook, Instagram, YouTube, X (formerly Twitter) and Pinterest). This facilitates the client’s use of our software media tools to assist in marketing efforts.

To provide location-based services for our products, MSI may collect, use, and share your location data, including real-time geographic location of your computer device. This location data is collected anonymously in a form that does not personally identify you and is used by MSI to provide and improve our location-based products and services.

The purpose of collection of personal information cited above is to expedite delivery of services to you and your customers, offer marketing or promotional activities to you or your customers or for internal operations/analytics for you or your customers. We may also collect personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

  • Receiving help through our customer support channels;
  • Participation in customer surveys; and
  • Facilitation in the response to your inquiries.

Use of your Personal Information

MSI does not sell your personal information. We gather it to complete your transactions with MSI, or to make you aware of our products, services, and/or upcoming events. We may also use it to help us improve our services to you. From time to time, we may use your personal information to send you important notices, such as a communication about purchases and changes to our terms, conditions, and policies, and to offer products and services to you as permitted by law. If you enter a promotional or other similar type program with MSI, we may use the information you provide to administer those programs.

MSI may disclose your personal information, without notice, only if required to do so by law or in good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on MSI or the site; (b) protect and defend the rights of property of MSI; and (C) act under exigent circumstances to protect the personal safety of MSI users or the general public. We may also disclose information if we determine that disclosure is necessary to enforce our agreements and conditions, or to protect our operations or other users. Additionally, in the event of a reorganization, merger, or sale of MSI, we may transfer personal information we collect to the relevant third party.

Security of your Personal Information

MSI implements industry-accepted administrative, physical, and technology-based security measures to protect against loss, misuse, unauthorized access, and alteration of personal information in our systems. Any employee, contractor, corporation, organization, or vendor who has access to personal information in our systems is subject to legal and professional obligations to safeguard that personal information. MSI prohibits unauthorized access or use of personal information and willfully investigates and presses charges against any party that has illegally accessed information within our systems.

Third-Party Service Providers

MSI may use certain third parties to assist us with billing, webhosting, marketing, automation, text messaging, collecting user feedback, and managing our services and content. We use live chat software to assist you with technical support. When you sign up for our services, we will share your information only as necessary for the third-party to provide that service. MSI utilizes a third-party credit card processing company to collect payment information including credit card numbers, billing addresses and phone numbers. We share payment information with the credit card processor for payment of services. MSI does not store your payment information. We will not send your data such as name and email address to any non-affiliate outside party. MSI websites, products, applications, and services may contain links to third-party websites, products, and services. Information about you or your customers that is collected by such third-party websites is not governed by MSI. We will not send your specific data to any non-affiliate outside party. We encourage you to review the privacy statements of websites you choose to link from us so that you can understand how those websites collect, use, and share your information. MSI is not responsible for the privacy statements or other content on websites outside of our website.

Commitment

MSI complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. MSI has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union and the United Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. MSI has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov.

For Canadian residents, MSI complies with the applicable Canadian legal framework including the Personal Information Protection and Electronic Documents Act (PIPEDA). Our website strives to provide the best online experience. Therefore, we strive to comply with the 10 Principles of PIPEDA (view here) which allow Canadians to know their Personal Information is safe and being used in a correct and transparent manner.

Use of Cookies

The MSI website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize MSI pages, or register with MSI site or services, a cookie helps MSI recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same MSI website, the information you previously provided can be retrieved, so you can easily use the MSI features that you customized.

You can accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of MSI services or websites you visit.

Retention of Personal Information

MSI will retain your personal information for the period necessary to fulfill the purposes of your business relationship with MSI, unless a longer retention period is necessary to enable us to comply with our legal obligations, resolve disputes or enforce our agreements, as required, or permitted by law.

Children Under Thirteen

MSI complies with the Children's Online Privacy Protection Act (“COPPA”) and does not knowingly permit registration or submission of personal information by anyone under 13 years of age. If you believe information of a child under 13 has been submitted, please advise us in writing and we will delete it. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. COPPA principles apply in all instances of usage of our software.

Opt-Out and Unsubscribe

You may opt out of our marketing initiatives at any time. We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. You may unsubscribe from MSI’s marketing communications by clicking the “unsubscribe” link located on the bottom of the company’s emails.

It may take a reasonable period to process your request, no longer than 30 calendar days for postal mail and 10 business days for email communications. This does not apply to the receipt of mandatory service communications that are considered part of MSI, which you may receive periodically unless you cancel our services.

Your Rights

You have certain rights to the use of your data, including the ability to opt out of promotional emails, cookies, and collection of your data by certain analytics providers. You can update or terminate your account from within our services and can also contact us for individual rights requests about your personal data.

Canada’s Anti-Spam Legislation: If at any time a Canadian user feels we are misusing their Personal Information or not adhering to the privacy protection laws enacted under Canadian law, they have the right to report such activity here: https://www.fightspam.gc.ca/src


YOUR CHOICES ABOUT THE USE OF YOUR DATA

  • You can choose not to provide certain data to us, but you may not be able to use certain features of the services.
  • The browser or device you use may allow you to control cookies and other types of local data storage. Your wireless device may also allow you to control whether location or other data is collected and shared.
  • If you have any questions about your data, our use of it, or your rights, Contact Us.
    • Phone: (888) 813-2141
    • Email: Contact Us
    • Mail: Privacy Officer
      Millennium Systems International
      8 Campus Drive-Suite 205
      Parsippany, NJ 07054

ACCESSING, UPDATING, AND DELETING YOUR PERSONAL DATA

Under certain circumstances and only in accordance with applicable data protection laws, you may have certain rights with your personal information as mentioned below. Any request must be made to our Privacy Officer at:

  • Phone: (888) 813-2141
  • Email: Contact Us
  • Mail: Privacy Officer
    Millennium Systems International
    8 Campus Drive-Suite 205
    Parsippany, NJ 07054

You can request access and update your personal data that MSI collects and maintains as follows:

  • To update/correct personal information you provide directly: log into your account and update your account at any time.
  • To terminate your account:
    • If you have any issues terminating your account, Contact Us.
    • Please note: even after your account is terminated, some or all of your data may still be visible to others, including without limitation any data that has been included in a product review. Even after your account is terminated, we retain your data for as long as we have a legitimate purpose to do so (and in accordance with applicable law), including assisting with legal obligations, resolving disputes, and enforcing our agreements. We may retain and disclose such data pursuant to this Privacy Policy after your account has been terminated.
  • You also have the right to make a complaint directly to our Privacy Officer. You may contact our Privacy Officer by
    • Phone: (888) 813-2141
    • Email: Contact Us
    • Mail: Privacy Officer
      Millennium Systems International
      8 Campus Drive-Suite 205
      Parsippany, NJ 07054
  • To request to access, correct, or delete your personal data, please contact our client and ask them to remove it.

General Data Protection Regulation (GDPR)

MSI’s Privacy Policy applies to EU data subjects and governed by the General Data Protection Regulation (“GDPR”). The GDPR requires MSI to provide certain information to you about your personal data, which we refer to within this Policy as personal information. In the event there is a conflict between the two as it applies to EU data subjects, this section shall take precedence. Generally, MSI processes personal information provided by visitors through our website based on consent. We may also process personal information on other bases permitted by the GDPR and applicable laws, such as when the processing is necessary for us to comply with our legal obligations.

  • Categories of personal information. MSI may process the following information when voluntarily provided by our website visitors: name, employer, email address, postal address and/or country, and telephone number. We may also process automatically gathered information as described through our cookies.
  • Recipients of your personal information. MSI may use various service providers to manage our website and provide services such as event registration or managing e-mail communications. Any service providers must enter contracts with us that restrict what they can do with your personal information.
  • Information regarding transfers of personal data outside of the European Economic Area. MSI’s administrative offices are based in the United States where we process personal information collected through our website. When you provide personal information to us, we request your consent to transfer that personal information to the US. The US does not have an adequacy decision from the European Commission, which means that the Commission has not determined that US laws provide adequate protection for personal information. Although US laws do not provide legal protection that is equivalent to EU data protection laws, we safeguard your personal information by treating it in accordance with this policy and the GDPR regulations. We take appropriate steps to protect your privacy and implement reasonable security measures to protect your personal information in storage. We use secure transmission methods to collect personal data through our website. We delete personal information within a reasonable period after we no longer need to use it for the purpose for which it was collected. We also enter contracts with our data processors that require them to treat personal information in a manner that is consistent with this Notice.

California Consumer Rights

The California Consumer Privacy Act (CCPA) provides specific rights to those who live in California. If you are a California-based consumer, as that term is defined under California law, this section shall apply in addition to all other applicable rights and information contained in this Policy.

  • You have the right to request that we provide you with information about what personal information we collect, use, and disclose.
  • You have the right to request that we delete personal information we, or our service providers, store about you.
  • We will not discriminate or retaliate against you if you elect to exercise any rights under this Policy.
  • You may request that we not sell your personal information. As noted above, we do not sell your personal information and we only share your personal information with third parties, as described in this Policy.
  • You have the right to designate an authorized agent to make a request on your behalf.

If you are a California consumer and have additional questions based on our Policy or wish to submit a request that we not share your information with third parties, please reach out to us by using the contact information below or contact us here.

  • Phone: (888) 813-2141
  • Email: Contact Us
  • Mail: Privacy Officer
    Millennium Systems International
    8 Campus Drive-Suite 205
    Parsippany, NJ 07054

Do Not Track – California and Delaware

California and Delaware law require us to indicate whether we honor “Do Not Track” settings in your browser concerning targeted advertising. Currently, there is no uniform industry standard or definition for responding to, processing, or communicating Do Not Track signals. Thus, like many other websites and online services, MSI does not currently respond to any “Do Not Track” browser requests.

Web Accessibility

MSI is committed to accessibility. It is our policy to ensure that everyone, including persons with disabilities, has full and equal access to our digital offerings. We strive to meet the Web Content Accessibility Guidelines (WCAG), PDF/Universal Accessibility (PDF/UA) standards to ensure our digital offerings are ADA Compliant. The following are some of the many ways that MSI is accessible and meets the above accessibility standards:

  • Descriptive alt text is assigned to meaningful images on our website.
  • We use a focus indicator to highlight interactive elements on our website.
  • We use a text to background color contrast that meets a 4.5:1 ratio whenever possible.
  • We maintain a consistent and predictable layout throughout our website.

Beyond our existing remediation measures, we continually review our website to ensure we adhere to best practices in web accessibility. Through our genuine and good faith commitment and devotion to accessibility, we believe we not only meet but exceed the digital accessibility requirements imposed by Title I and III of the Americans with Disabilities Act (ADA) and Section 504 & 508 of the Rehabilitation Act. For questions or suggestions on ways that we can improve, please reach out to us by using the contact information below or contact us here.

  • Phone: (888) 813-2141
  • Email: Contact Us
  • Mail: Privacy Officer
    Millennium Systems International
    8 Campus Drive-Suite 205
    Parsippany, NJ 07054

Recruitment

MSI may collect personal data from you when you apply for a role with us, such as your name, address, contact information, work and educational history, and achievements. We also may collect personal data about you from third parties, such as professional recruiting firms, references, prior employers, internet searches and employment background check providers to the extent that is permitted by applicable law.

Sensitive personal data is a subset of personal data and includes ethnicity, health, philosophical beliefs, sexual orientation, as well as other categories as prescribed by law. We do not seek to obtain and will not collect sensitive personal data about a candidate unless permitted to do so by applicable laws (e.g. US equal opportunity monitoring). We only use your personal data for legitimate Human Resources and business management reasons including:

  • Identifying and evaluating candidates for potential employment, as well as for future roles that may become available;
  • Record-keeping in relation to recruiting and hiring;
  • Ensuring compliance with legal requirements;
  • Conducting criminal history checks as permitted by applicable law;
  • Protecting our legal rights to the extent authorized or permitted by law.

If you accept an offer of employment with MSI, any relevant personal data collected during your pre-employment period will become part of your personnel records and will be retained in accordance with specific country requirements. If MSI does not employ you, we may continue to retain and use your personal data for a period (which may vary depending on the country) for system administration purposes or to consider you for potential future roles. Thereafter, we retain a minimum amount of your personal data to record your recruiting activity with us.

Changes to this Statement

MSI’s Privacy Policy will be reviewed at least every 12 months and updated to reflect our information handling practices. We reserve the right to amend this Policy at any time, for any reason, without additional notice, other than through posting the updated Policy on our website. We invite you to return to this page to ensure you are informed of any updates we make about how we collect, use, and protect customer information.

Investigation And Enforcement

The Federal Trade Commission has jurisdiction over MSI’s compliance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF).

The Office of the Privacy Commissioner of Canada has jurisdiction over MSI’s compliance in Canada. More specifically, jurisdiction in the province of Alberta is allocated to the Office of the Information and Privacy Commissioner of Alberta. In British-Columbia, jurisdiction is allocated to the Office of the Information and Privacy Commissioner for British-Columbia. In the province of Quebec, the Commission d’accès à l’information has jurisdiction of MSI’s compliance.

Onward Transfers

In certain circumstances, MSI shall remain liable if its agent processes such personal information in a manner inconsistent with the Principles, unless MSI proves that it is not responsible for the event giving rise to the damage.

MSI may be required to disclose personal information received from EEA member countries, the United Kingdom and Switzerland in reliance on the Data Privacy Framework (DPF) in response to lawful requests by U.S. public authorities and governmental bodies, including to meet national security or law enforcement requirements.

Arbitration

Under certain conditions, more fully described on the Data Privacy Framework (DPF) website at https://www.dataprivacyframework.gov/framework-article/ANNEX-I-introduction, you may invoke binding arbitration for complaints regarding DPF compliance not resolved by any of the other DPF mechanisms.

Inquiries and Complaints

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Millennium Systems International commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF.

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, MSI commits to resolve DPF Principles-related complaints about our collection and use of your personal information. EU and UK individuals and Swiss individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF should first contact MSI at: contact us

For Canadian residents, the same principles apply and when applicable, Millennium Systems International will cooperate with the Office of the Privacy Commissions of Canada. As mentioned above, individuals should first contact MSI at:

  • Phone: (888) 813-2141
  • Email: Contact Us
  • Mail: Privacy Officer
    Millennium Systems International
    8 Campus Drive-Suite 205
    Parsippany, NJ 07054

If you have questions about this Policy, or Millennium Systems International's information collection, use, and disclosure practices, you may contact us at our corporate headquarters:

  • Phone: (888) 813-2141
  • Email: Contact Us
  • Mail: Privacy Officer
    Millennium Systems International
    8 Campus Drive-Suite 205
    Parsippany, NJ 07054

Have Questions/Comments About Our Privacy Policy?