Say Hello to Efficient Online Booking Software
Meevo's customizable and dynamic online booking software enables your clients to easily book appointments for your salon, spa, med spa or massage studio from anywhere at any time of day. Sit back and watch your books fill and revenue grow.
Books Appointments 24/7
Meevo was the first in the industry to offer online booking software for salons and spas. Improve the client experience and boost the number of appointments scheduled by giving your guests the ability to schedule their next appointment when and how it’s convenient. Meevo’s quick and simple online booking experience enables anyone to schedule their next appointment in just a few clicks.
Increases Front Desk Productivity
An online scheduling system streamlines the workflow for your front desk and service professionals by reducing call volume and providing more time for them to focus on taking care of guests, rebooking clients, selling products and services, and promoting specials, memberships, and packages.
Shares Your Appointment Cancellation Policy
If your cancellation policy is not integrated into your online booking process, clients may not know about it. Our online booking software lets you put your cancellation policies, guidelines, and other information clients need to know front and center before they book an appointment. When clients choose their appointment date and time, they'll be met with your policies and agree to your terms before they can move forward, ensuring everyone is on the same page when it's time for the appointment.
Protects From No-Shows
Even when you make your no-show and cancellation policies clear, the occasional late customer or last-minute cancellation is inevitable. Either situation leaves an open space in your schedule where you could be generating revenue. Recoup some of that lost revenue by implementing a cancellation fee. With Meevo, when the front desk cancels an appointment or marks it a no show, they can choose to charge a no show/cancellation fee. You can choose to send a notification to the client reminding them of your policy, that you’ll be charging the fee, and requesting them to contact your business to reschedule their appointment.
Customize Your Online Booking System to Perfectly Fit Your Brand
Custom Branding
With Meevo, you can integrate your beauty and wellness business’s brand colors throughout the online booking experience. The accent color, font, and button colors can all be configured within your custom branding settings to maintain a consistent brand identity throughout your websites and user experience.
Embeds on Your Website
Meevo’s online booking system embeds into your salon or spa website, providing a seamless brand and customer experience. Your clients never leave your website to make an appointment with their favorite service provider or stylist (and you don’t miss out on capturing their appointment).
Boost Sales with Add-On Services Recommended During Online Booking
Looking to increase your average ticket? Enable Meevo add-ons and during the online booking process prompts will be included to encourage clients to add other products and services that complement what they're coming in for. Spas and salons using Meevo service and product add-on prompts have seen an increase in their average ticket price and overall revenue.
Meevo’s recommended add-ons helped bring in over $13,000 per month to Viva Day Spa + Med Spa!
Google “Book Online”—Meet Your New Booking BFF
With Meevo’s Google integration, your guests can book appointments online at lightning speed–right from your Google Business Profile. As new (and existing) clients search for a salon or spa or YOUR salon or spa, they’ll be able to book their appointment from the search results, without a bunch of clicks slowing them down.
Meevo Online Booking Software Features
Provide Appointment History
Streamline the online booking process for returning clients. Booking History enables clients to select their previous service and service professional in a single step and then immediately scans for the first available opening.
Send Automatic Reminders
With Meevo’s Appointment Book, email and text confirmations and reminders are automatically sent. These appointment notifications will ensure your guests know exactly when to arrive, minimizing dreaded no-shows and cancellations.
Display Announcements
Display announcements within a banner of your online booking to convey important information to clients. Use online booking notices to announce the availability of a new service provider, an exciting special or promotion, or extended holiday hours.
Notify Guest Arrivals
Meevo’s Arrivals Notifications send clients a reminder a few hours before their appointment, they can then respond and let you know via text when they have arrived.
Client Communication Opt-Ins
Meevo’s online booking registration workflow includes options for clients to opt into your email and text marketing, creating the opportunity to enhance communication with your guests.
PRECISION TIMING™
Meevo's Precision Timing™ feature allows you to schedule sessions that are just five or ten minutes long to address quick services and enable you to book more services in a day, increasing your revenue.
Add Clients to the Waitlist
Your clients may find it challenging at times to line their availability up with yours. Utilize Meevo’s Wait List Manager to automatically manage your wait list for you. Clients can add themselves to the wait list and when an appointment opens up, Meevo will automatically text them the opportunity to fill the spot. If the first client doesn’t respond or doesn’t want the time, Meevo will text the next person on the wait list until the opening is filled, enabling you to keep your schedule booked and revenue flowing.
Multi-Location Convenience
If you run multiple salons, massage studios, beauty bars, med spas or spas, you'll love our Online Booking's built-in location search function. Clients can enter the city, state or zip cope to find and book services at the location most convenient for them. After selecting their desired location, Meevo provides a map view for easy access to driving instructions, so clients know exactly how to get to you.
Update Membership Payment Methods
Clients can update their card on file for memberships through online booking. If the guest has an active membership, a new Membership Payment Information section will appear and they can update an existing payment card and add a secondary card if desired.
Easily Manage Groups and Events Through Online Booking
Encourage Group Bookings
Clients can book themselves and up to five guests, including family members, with multiple services each with the convenience and ease of a signle reservation.
Cater to Couples
Let your clients book appointments for themself and a guest and during the online booking process indicate if they will be receiving the same services and want them to start at the same time. Additionally, if you offer the ability for their services to be booked within the same treatment room, the appointment openings displayed will indicate which are in the same room and which are not to give the client a choice.
Host Special Events
Host more events and enable clients to book specific services within a designated time frame.
Online Booking Software Overcomes Salon and Spa Business Challenges
Eliminate Lost Appointments
Online booking makes it easy for your guests to book an appointment when it’s convenient for them, but it falls flat if your online booking system is slow, clunky, or difficult. Meevo’s online booking system is simple and efficient. Clients can book their next appointment with only a few clicks.
Enable Clients to Manage their Appointments
Tired of clients booking a service and forgetting they already had an appointment scheduled? Meevo's online booking prevents this from occurring because clients can see their next scheduled appointment and have easy access to cancel/reschedule if needed.
Avoid Last-Minute Cancellations
Requiring clients to agree to your terms and conditions and cancellation policy with every online booking will go a long way in helping to prevent last-minute no shows and cancellations. Elect to have clients provide a credit card on file in addition to accepting your policies, and you can charge for late, no-show, and cancellation fees at your discretion.
Avoid Online Booking Errors
Control which services can and cannot be scheduled online to avoid client confusion and errors. You can also configure the order of services booked. Have clients coming in for a haircut and color? You can choose the order those services should be booked.
We Enjoy Meevo's Online Booking!
"We have received a lot of new clients this way. The best part is that we require a credit card to secure an appointment. It is a good way to ensure clients show up or call to cancel. While we encourage pre-booking, clients who cannot pre-book find it easy to use online booking, and they like that it's accessible when the salon is closed and need to book after hours."
Hope D., Owner of Wair Studio Salon
I Couldn’t Run Tangles Without Meevo!
"The beauty of Meevo's online booking is how convenient and reliable it is for clients. With detailed service descriptions, estimated costs, and appointment availability all at their fingertips, our clients can make informed decisions without consuming valuable staff time."
Sharon B., Owner of Tangles Hair Salon & Spa