Can you believe it? We’re already more than halfway through the year, and 2025 is just around the corner! Our 2024 Meevo focus has been all about enhancing the value of our existing features, maximizing partnership benefits, and introducing exciting new initiatives. Every update, whether a small tweak to your daily tools or a groundbreaking new solution, is crafted with YOUR business in mind.
Catch up on the noteworthy highlights of our second quarter enhancements and as always, PLEASE share your feedback and ideas via the Ideas Portal. Your personal insights and recommendations are what shape our innovations and progress!
8 Noteworthy Meevo Enhancements from Q2
MeevoPay now enables automatic credit card surcharging.
In a nutshell, credit card surcharging refers to charging a little extra on credit card payments to help offset processing fees on those transactions. These fees are charged by card networks (e.g., Visa, Mastercard) to process transactions and fund rewards programs. By implementing surcharges, businesses can now recover some or all of these costs, improving profitability.
Online Booking has a new employee availability feature.
Enhance operational productivity and boost revenue with Meevo’s new ‘employee availability’ configuration feature. By setting specific dates and time ranges for each employee’s online booking availability, you can strategically drive client traffic to slower days, optimizing employee productivity and leaving peak times open for walk-in clients. This smart scheduling flexibility helps you balance demand, improve staff utilization, and boost overall business efficiency.
Guest cancellation policy acceptance can be easily tracked.
Want to know whether or not a guest has accepted your appointment cancellation policy? Meevo now allows you to easily access and monitor this information within Appointment Audit. This feature helps reduce disputes, maintain clear communication between employees and guests, and uphold your business’s policies effortlessly.
The Product Information icon button has been updated.
Easily access sales and activity for a specific product with the new and improved Product Information Icon Button. This feature helps in identifying sales trends, managing stock levels accurately, and optimizing product offerings to meet customer demand.
The New MeGo Client App helps enhance client communication.
MeGo is a fully customizable, branded app that enhances communication with your clients and gives them easy access to online booking, eGift, and eCommerce solutions. Users can send promotions and announcements to their clients via push notifications, send customized new user notifications upon their first login, and enable in-app messaging for easy and direct communication.
AI-Generated review responses improve online presence management.
Meevo users now have the ability to easily generate Google listing review responses via A.I. through the Online Presence Management tool. Once an A.I.-powered response has been generated, you can modify it however you like before posting to your Google Business Profile.
Reviews are a crucial factor influencing a guest’s decision to engage with your business. Replying to all reviews, whether positive or negative, shows that your company values its clientele and is willing to address any concerns they may have. Responding to reviews also allows your business to show its personality and build rapport with guests. Consistently replying to reviews can also help improve your business’s online reputation and attract more guests.
New specific Online Booking URLs help promote more appointments.
Simplify your targeted promotional efforts to entice clients effortlessly with the help of Meevo’s new specific Online Booking URLs. This feature enables businesses to promote specific employees, services, or categories of services by sharing a unique booking link with guests. When clicked, guests will see the relevant pre-selected items, making it easier than ever for guests to book online. These unique online booking URLs can be used in email, text, or social media marketing campaigns.
User Defined Field updates allow for better customization.
User defined fields allow businesses to customize Meevo to meet their unique needs. Whether adding a new tab to the client profile to track information relevant for marketing purposes or requiring guests to answer questions prior to booking their appointment online, User-Defined Fields make it easy. With the recent enhancements, you now have the ability to preview uploaded images, upload multiple documents, and collect specific information when booking a service online.
Got ideas or Meevo feedback to share?
It’s safe to say the Meevo team has been hard at work bringing our customers valuable new solutions and continuous improvements to existing ones. We hope this information helps you leverage Meevo on a greater level. Details regarding these product updates and even more information on enhanced software features are provided in the Release Notes within the Meevo Help menu.
If you have tips or insights on various tools, share it with other industry pros in our Meevo User Facebook Community Group!
As always, we welcome your ideas and feedback through our Ideas Portal accessible via Meevo > Help > Ideas Portal.
