How are we halfway through the year already?! We hope you’re soaking up the nice long days and enjoying the sunny weather as much as you possibly can (SPF in-hand of course).
Along with the summer heat come some exciting new Meevo updates and innovations to further support your business and your goals (including AI-generated review responses through the Online Presence Management tool + unique online booking URLs you can share with guests!).
Dive into our latest Q&A blog below with Andrew Clarke, VP of Product Strategy, to learn about some of the noteworthy highlights from our June release. Don’t forget to check out the full release notes within the Meevo Help menu for a complete summary of enhancements.
Q1. What is your favorite enhancement in this release?
I would have to say that my favorite enhancement in this latest release is the continued improvement to our Online Booking experience. This update enables businesses to promote specific employees, services, or categories of services by sharing a unique online booking URL with guests.
The new feature automatically selects the designated employee, service, or category, making it easier than ever for guests to book appointments seamlessly. These unique online booking URLs can be used in email, text, or social media marketing campaigns.
Here are a few use examples and suggestions:
- Promoting a new employee: Highlight special discounts offered by a new team member.
- Encouraging bookings on specific days: Incentivize appointments for an employee struggling to get bookings on a particular day by offering a discount (you can further stress this by using our previously released enhancement that allows you to specify the days/times an employee is available to be booked online).
- Featuring seasonal services: Draw attention to seasonal services that are timely, relevant, and on the pulse of what your clients want.
- Advertising service categories: Promote a special deal on a category of services you offer like 10% off manis and pedis or massages.
Q2. How will clients benefit from this feature?
This enhancement improves the client experience by making the booking process faster, more personalized, and more aligned with guests’ needs and preferences. These new capabilities will also help businesses target their marketing efforts more effectively.
Meevo’s new and improved Online Booking benefits:
- Convenience: Customers can book appointments more quickly and easily. With specific employees, services, or categories pre-selected through unique booking URLs, clients save time and avoid confusion.
- Personalization: Customers can enjoy a more personalized booking experience. They can directly access special offers or seasonal services that match their interests or needs.
- Targeted Promotions: Customers can take advantage of targeted promotions. Whether it’s a new employee offering discounts or a specific service on sale, clients are more likely to find deals that are relevant to them.
- Streamlined Processes: The seamless selection process reduces the steps needed to make a booking, enhancing the overall user experience and increasing satisfaction.
- Enhanced Communication: Receiving these URLs through various channels (email, text, social media) means customers can stay informed about promotions and new offerings conveniently.
Q3. What “hidden gem should all Meevo users know about?
With our latest release, Meevo users now have the ability to generate google listing review responses via A.I. through the Online Presence Management tool. Don’t be intimidated by that though! It’s very simple and user-friendly. Once an A.I.-powered response has been generated, you can modify it however you like before posting to your google business listing.
Leveraging Meevo’s Online Presence Management to Elevate Your Business
Let’s face it, managing your online presence can often be daunting, stressful, complicated, and time-consuming. That’s why Meevo’s Online Presence Management solution was designed to make it easier than ever to track and respond to reviews, automate social posting, understand how searchers interact with your brand, send automatic review request messages, and so much more.
Staying relevant in the competitive digital world and maintaining a positive online presence is CRUCIAL to your business success.
- When your business hours change, how do you update all the sites that list your business information?
- When you create a promotion for social media, are you logging into multiple platforms to post it?
- When a guest leaves a review for your business, how are you notified so you can promptly respond?
- Do your online reviews include keywords like guest experience, facility, parking, etc.?
- Which digital listings are guests submitting reviews on?
These are just a few of the tasks that Meevo’s Online Presence Management solution streamlines for you. Don’t forget to leverage this incredible (and free!) tool on a consistent basis!
We greatly appreciate your support and can’t wait to hear how these new enhancements continue to help your beauty or wellness business.
Be sure to check out the full Release Notes for a complete summary of the latest updates by clicking on the ‘?’ button within Meevo and selecting ‘Walk-Through Help’.
We want your Meevo ideas!
Navigate to our Ideas Portal within the Help menu and search for your idea to see if someone has submitted it previously. If you find your idea, please comment and/or vote on that idea to help drive our roadmap priorities. If you don’t see your idea posted, please create a new one with as much detail as possible. This is the best way to stay informed on your ideas, and communicate directly with our product development team.
Have you heard about our new Meevo referral program?In case you missed it, we’ve revamped our referral program and upped the rewards just for YOU! 1. Submit as many referrals as you’d like. 2. You’ll receive $45 for every new Meevo demo completed. 3. You’ll ALSO receive $100 for every referral that goes live with Meevo. The sky’s the limit! |
