2024 Meevo Product Update Recap

We thank you for trusting Meevo and Millennium Systems International to support your business success! This past year has been extraordinary, marked by the delivery of enhancements designed to meet your needs and elevate your operations. 

In 2024, we delivered eight major updates to Meevo, implementing over 300 user-suggested ideas inspired by 2,000+ votes from our community! These updates not only streamlined operations and improved employee workflows but also enhanced how your customers interact with your business—all while introducing powerful AI-driven features. 

Here’s a breakdown of the exciting enhancements delivered each quarter in 2024:

Q1 Highlights 

1. A New Online Booking Experience: Many businesses saw an increase in bookings, thanks to a reimagined, user-friendly design. 
2. Advanced Dashboards (business booster) Overhaul: Access dynamic data with enhanced visuals, intuitive drilldowns, and actionable insights. 
3. MeevoPay Monthly Statements: Simplified and transparent financial tracking/reporting.
4. MeGo App for Clients: Over 1,000 businesses are now using MeGo to stay connected with their clients through in-app messaging, custom promotions, and more! 
5. KPI Report (MA201): Evaluate team performance with metrics like service and retail sales, rebooking, productivity, and client totals—perfect for goal setting and coaching. 
6. AI-Powered Email Marketing: Creating content from scratch can feel overwhelming and time-consuming. Now, with the help of Emma, the email marketing AI in Meevo, you can plug a few ideas into a prompt and receive compelling email campaigns built just for you!

Q2 Highlights 

1. MeevoPay Credit Card Surcharging: Now available to offset processing costs, including collecting surcharges for eGift, Self-Pay, and Online Booking transactions. 
2. Credit Card Account Updater: Say goodbye to expired card issues—MeevoPay automatically updates saved card details, saving you the hassle. 
3. AI Review Responses: Instantly generate thoughtful responses to Google & Facebook reviews (and others) via Meevo’s Online Presence Management solution. 
4. Enhanced Client Profiles: Attach and organize multiple documents using custom tabs and fields. 
5. New Membership Report (DB043): Compare estimated and actual EFT totals to analyze your membership net gains or losses. 
6. Online Booking Enhancements:

• Manage employee availability for online bookings.
• Track client acceptance of your cancellation policy.
• Use custom URLs for services, employees, or categories for a seamless booking experience via promotional offerings. 

Q3 Highlights 

1. New Schedule Manager: A game-changer with features like drag-and-drop scheduling, two-week views, audit tracking, security controls, and filters to view schedules by work activities. 
2. Post-Service Care Notifications: Perfect for med spas, enabling tailored post-care instructions to enhance clients’ experiences. 
3. Enhanced Online Booking: We’ve simplified the forgot-password process, and you can now proudly display your business logo, as well as service charges included with service pricing.
4. Product Usage Tracking: Automate inventory deductions for supplies used during services. Check how it helps your industry, below.

• Med Spas: Track injectables automatically. 
• Salons: Monitor acrylics or hair extensions. 
• Spas: Deduct products like dermaplaning blades or facial supplies.

Q4 Highlights 

1. MIA (Meevo Interactive Assistant): Meet MIA, your AI-powered assistant ready to answer Meevo-related questions on demand! 
2. Online Membership Sales: Make membership purchasing easy for clients while generating additional revenue around the clock. 
3. MyMeevo App: Streamline communication between the front desk and service providers with quick access to schedules, time-off requests, and more—all in one app! 
4. Due-in Service Reminder Notifications: Keep clients on track with a little nudge in the form of automated reminders to schedule overdue services.

Maximize Your Meevo Experience in 2025 

• Access Release Notes: Discover detailed updates in Meevo’s Help Menu. 

• Training Webinars: Explore recorded webinars through Meevo Academy to get the most out of new features. 

• Share Your Ideas: Your feedback matters! Submit ideas via the Help Menu to help shape Meevo’s future. 

We thank you for being a valued member of the Meevo community and for allowing us to be your partner in success in both years past & years ahead. Here’s to a successful and innovative 2025!

Stay on top of industry trends & insights all year long at the Meevo Content Hub.